eCommerce User Guide

Welcome to your complete guide to using the Aerospheres website!.

Whether you are managing AOG (Aircraft On Ground) urgencies, scheduling routine heavy maintenance, or keeping your hangar stocked with critical expendables, this guide will walk you through everything you need to know about how to get the most out of our platform. From rapid Part Number (P/N) search and dynamic, global inventory checks to a streamlined checkout flow and real-time access to your orders, quotes and invoices, along with compliance documentation, we’ve built our online platform to fit seamlessly into your procurement workflow.

Website feature highlights:

• Global Inventory & Traceability: Search thousands of products instantly, complete with accurate stock status, batch/expiry date tracking, and immediate access to digitised certification.
• Flexible Purchasing & Quick Ordering: Place immediate orders for critical parts or submit bulk package buys via our quick order form, all at competitive or agreed contract pricing.
• Global Logistics Management: Choose your preferred shipment options, with a checkout designed to help you navigate the intricacies of global shipments (SVHC, TSCA, etc.), and track shipments in real time from dispatch to delivery.
• Account & Compliance Control: Track order & quote histories, download invoices or quality documentation whenever you need them.

Need Immediate Assistance? For AOG support, contact our 24/7 support line directly via this link - AOG Support.