eCommerce User Guide

Welcome to your complete guide to using the Aerospheres website!.

Whether you are managing AOG (Aircraft On Ground) urgencies, scheduling routine heavy maintenance, or keeping your hangar stocked with critical expendables, this guide will walk you through everything you need to know about how to get the most out of our platform. From rapid Part Number (P/N) search and dynamic inventory checks to streamlined RFQ submissions and compliance documentation, we’ve built our online platform to fit seamlessly into your procurement workflow.

What You Can Do on the Platform Real

• Time Inventory & Traceability: Search millions of line items instantly, complete with live stock status, serial/lot tracking, and immediate access to digitised certification.
• Flexible Ordering & RFQs: Place immediate orders for critical parts or submit RFQs for bulk package buys, exchange/repair options, and contract pricing.
• Simplified Logistics Management: Choose your preferred freight carrier, specify custom hazardous material (Hazmat) handling preferences, and track shipments in real time from dispatch to delivery.
• Account & Compliance Control: Manage user permissions across your procurement team, track order histories, and download invoices or quality documentation whenever you need them.

Need Immediate Assistance? For AOG support, contact our 24/7 support line directly via this link - AOG Support.