Reporting to: Sales Supervisor

Job type: Full time (8:30am to 5:00pm), Monday to Friday
(additional hours may also be required on both weekday and weekends)

Job Purpose:

Reporting to the Sales Supervisor, you will be responsible to support the sales function and provide aftersales customer service.

Nature and Scope:

• Managing the Back Office Team
• Training
• Processing and acknowledgment of orders
• Managing open order reports
• Customer liaison
• Providing after sales support to the customers
• Facilitate AI integration in order processing

Key Responsibilities:

• Working closely with other departments
• Providing admin support to the sales team
• Managing order acknowledgments
• Assist the sales supervisor on various issues and projects when required
• Providing robust training to the team
• Spearheading the transition into customer aftersales support function

Competencies and Key Skills:

• Experience of managing teams
• Intermediate – advanced Excel and IT skills
• Highly dynamic and energetic
• Open to working in a highly dynamic and changing work environment
• Proven track record of working in a similar environment
• Looking forward to continuous learning on the job
• Ideally a degree holder
• Looking for a long-term role
• Highly focused and maintaining accuracy in extreme pressure situations
• Strong mathematical, analytical and problem-solving skills and offering out-of-the-box solutions
• Great communication skills, both verbal and written
• Advanced planning and project management skills required
• Ability to work under strict deadlines

If you wish to be considered for this Sales Supervisor role, please email your CV to careers@aerospheres.com.

Please note that only short-listed candidates will be contacted.